Release Letter - June 2019
| Hello !##Forename##! |
| Before you head off on Summer break, we wanted to bring you even more features and updates that you'll surely enjoy. Take a look below to see what's coming your way. |
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| More Integration with Outbound |
We are steadily working to align all of our solutions so they operate seamlessly with one another. Some areas that have been changed are:
- Rename Labels: Continuity of labels for telemarketing calls on the Segmentation page, matching the Outbound labels
- Status Additions: Flows has 2 new statuses in Automation Builder, 'FollowUpRedial' and 'AwaitingExternalEvents', same as in Outbound
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| Website PopUp Improvements |
We're rolling out even more versatility with our website popup function. You now have the ability to move the location of the popup from the corner to the center of your website to increase visibility and increase your click through rate.
In addition to this update, you can use these 7 Best Practices to take your popups from good to great.
- Create a clear call to action
- Personalize your popups
- Offer an irresistible incentive
- Use an eye-catching design
- Trigger your popup at the perfect time
- Capture abandoning website visitors before they go
- Create targeted campaigns for desktop and mobile
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| Automation Playbook |
You now have the ability to create your own automation templates...all you do is customize them to make it your own. Save time by using the templates that you already know are proven to work.
In the future, you'll also have the option of choosing from a selection of pre-made templates. |
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| Improved SFTP Data Deletion |
| We've now made it easier to delete SFTP files by specifying simple deletion rules in Hero Flows. For example, you could configure that the files are deleted every night. This relieves you of the task of having to manually delete these files, freeing you up for other activities. |
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| Fixes & Improvements |
As always we strive to improve our product as much as possible. Please see some of our smaller, but just as important, updates below.
- Improved lead source logic by offering more available data fields in leadsource
- Better handling of SFTP import when files have more columns with the same name
- You can now search client numbers without the use of brackets for better search usability
- Automation runtime is now based on the last run time for better handling of restarting automations after fails
If you have any questions on how these changes will affect you, please do not hesitate to contact us.
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Casper Langhoff
CEO at HeroBase
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| Looking for your ideas... |
We've had some amazing success with our new Idea Hub and we want to remind you that you have the ability to suggest and vote on improvements and additions to HeroBase solutions.
We value that you are in the trenches every day and have ideas on how we could make your work easier. Let us know what we can do to support our hardworking Heroes. |
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