Release Letter - February 2019
Hero Flows
Release Letter February 2019
General
Welcome to our brand new Release letter!Starting today, we will send a Release letter to you every time we do a major release. Minor releases and intermediate bugfixes will be handled on the fly, as always. Those of you who use Hero Outbound for your telemarketing will recognise the format and also know that deeper information about the features can be found in our ever-growing Help portal.
Check out our latest features and improvements below!
Goals
Finally, we introduce the concept of goals in Hero Flows! With this highly useful feature, you can set up goals for a range of things in Hero Flows. Furthermore, you can configure various actions to be triggered when a goal is achieved.
SMS reply report
We are introducing the ability to export the replies that have been received on SMS to a file. While working on this feature.
Only show features available to you
Previously, features that you don’t have access to, have been visible in the application. With this update, we have removed this disturbance by only showing features that are actually available for you.
Administration settings are now easier to access
With this release, we moved the Administration settings out to the main menu. This should eliminate quite a few clicks over time.
Client Admins can now manage their own users
You will no longer need to call us when you want to add, remove or edit a user in Hero Flows. With this release, we introduce a user interface where the Admins can manage their own users.
Streamlining the general design with Hero Outbound
With this release, we kick off a project that will run over several releases. We are streamlining the user interfaces between Hero Outbound and Hero Flows. This way users will find their way in both systems much easier. Generally, the largest changes are done in Hero Outbound so this does not affect Hero Flows as much. You will, however, find some places in Hero Flows where the look & feel is slightly improved compared to what you are used to.
Abort slow requests
In parallel to speeding up the segment page, we added a function where you can abort slow requests. Before this change, you were forced to wait until the request was completed, regardless of how long it took.
Advanced order confirmation rules
You will now be able to set up some advanced order confirmation rules or interaction with Hero Outbound.
Change status on leads in Hero Outbound
From now on you can send status changes on leads currently in Hero Outbound.
Scheduled jobs
Housekeeping jobs can now be scheduled to run when you are not working actively with Hero Flows.
Fixes & Improvements
- Fixed minor issues and improved usability in SMS module
- Fixed issue where “Score” was not updated when leads were imported via FTP
- Improved usability of the Automation settings
- Fixed bug where unsubscribe link failed on one of the workers
- Improved speed on the following actions/pages:
- Duplicate search
- Segment page
- Stop list pages
- Automation list
- Deleting leads
- Improved Lead source permission handling with a time stamp for when the permission was changed
- Improved overview of TM-campaigns